Please reach us at ibuybrass@aol.com if you cannot find an answer to your question.
All members of your party must be present at the time of redemption. All printed or mobile tickets must be redeemed at the ticket office prior to entering the staging area.
Please do not have cell phone out on the hayride. MANY ARE LOST, MOST ARE NOT RECOVERED! Flash photography and the use of cell phone flashlights, is strictly prohibited for the safety or our actors. No one will be permitted back into the attraction to retrieve a lost item. Please check with the Ticket Office before leaving the property for lost and found.
Zombie Apocalypse Paintball Hayride is an outdoor event and is affected by inclement weather. Decisions about closing due to rain or impending rain are never easy. Please check the Zombie Apocalypse Paintball Hayride page on Facebook or this website for closing information. ALL FINAL DECISIONS WILL BE MADE BY 6:00PM CST ON THE DAY OF THE EVENT. Closings will only be advertised on the actual day. Pre-purchased ticket holders will receive an email with instructions on how to reschedule.
Onsite ticket sales and pre-purchased ticket redemption begin at 6PM. Arrival on property should never be prior to 5:45 PM. Please understand that lines will be longer mid to late season.
Anyone under the age of 18 MUST HAVE ADULT SUPERVISION AT ALL TIMES on the property including on the hayride. There must be a ratio of no more than 4 minors to 1 parent, guardian, or adult 21 years of age or older.
Zombie Apocalypse Paintball Hayride is an outdoor event, YOU WILL GET DIRTY. Please do not wear your nicest clothes (even if you are on a date), and definitely do not wear your nicest shoes. Please, no open toe or open soled shoes. Weather can be unpredictable this time of year, make sure to dress for the weather. Costumes are only acceptable closer to Halloween. No props, no weapons, and no masks covering the face will be allowed.
No backpacks or large bags
No weapons of any kind
No intoxication or being under the influence
No alcohol
No drugs (including marijuana)
No smoking or vaping in line or on the attraction
No flashlights
No touching of any props or actors
No unattended minors
Zombie Apocalypse Paintball Hayride has a strict, no refund policy. If you are caught breaking, touching, hurting, or harassing a fellow customer or employee, or any property, security will end the night with no refund. Being too scared to continue is not refundable. Family emergencies and accidents happen. Your pre-purchased tickets will still be honored on any night of the season with open timeslots.
Haunted attractions are very popular during the fall season. Please accept that the closer to Halloween, the busier it will be at Zombie Apocalypse Paintball Hayride. Saturday nights are generally the busiest and most attended nights, so be prepared to wait if you didn't book your tickets online. VIP tickets are available
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